Donation Policy

1. Our Commitment

Sustainable Market Women Foundation (“SMWF,” “we,” “our,” or “us”) is committed to responsible stewardship, transparency, and ethical use of donated funds.

This policy explains how donations are processed and used, including options for program-directed giving.

2. Donation Processing & Security

Donations made through our website are processed securely via third-party, PCI-compliant payment providers. SMWF does not store your full credit or debit card information.

Upon successful processing, a donation receipt is sent to the email address provided.

Security note

If you believe your card was used without authorization, please contact your bank or card provider immediately and email SMWF so we can assist with documentation.

3. How Donations Are Used

Donations support SMWF’s mission to build sustainable economic systems for market women. Funds may be used for mission-driven programs, operations, partnerships, and related activities that advance charitable impact.

SMWF works to allocate resources responsibly across program delivery, infrastructure, and core operational needs required to sustain effective services.

4. Program-Directed Giving

By default, donations support SMWF’s mission as a whole. When available, donors may choose to direct contributions to a specific priority program.

SMWF makes every reasonable effort to honor donor preferences. If a selected program becomes unavailable, fully funded, or impractical, SMWF may reallocate funds to closely aligned initiatives to ensure the donation still achieves meaningful charitable impact.

Donor intent

Our goal is to respect donor intent while ensuring contributions remain effective and usable for timely charitable work.

5. Refunds, Errors & Disputes

Donations are generally non-refundable because they are applied immediately toward charitable activities.

Refunds may be considered only in cases of:

Duplicate transactions
Processing errors
Unauthorized or fraudulent charges

Refund requests must be submitted within 14 days of the transaction date.

To request assistance, contact smwfglobal@gmail.com with your name, donation date, and the email used at checkout.

6. Receipts & Tax Information

SMWF provides donation receipts by email for your records. Donations may be tax-deductible to the extent permitted by law. Please consult your tax advisor for guidance.

Unless otherwise stated, no goods or services are provided in exchange for a contribution.

Recordkeeping note

Please retain your donation receipt for tax and personal recordkeeping purposes.

7. Donor Privacy

SMWF respects donor privacy. We do not sell, rent, or trade donor information. Donor information is used only for processing contributions, issuing receipts, maintaining nonprofit records, and sharing mission-related updates (unless you opt out).

For details, please review our Privacy Policy.

8. New York State Charity Disclosure

Sustainable Market Women Foundation is registered as a charitable organization in the State of New York and files annual financial reports with the New York State Office of the Attorney General, Charities Bureau.

Registration does not imply endorsement by the State of New York.

A copy of our most recent annual report may be obtained upon request or from:

Office of the Attorney General
Charities Bureau
28 Liberty Street
New York, NY 10005
https://ag.ny.gov/charities

9. Changes to This Policy

SMWF may update this Donation & Transparency Policy periodically to reflect legal, operational, or programmatic changes. Updates will be posted on this page with a revised effective date.

10. Contact

Questions about donations or this policy? Contact us:

Email: smwfglobal@gmail.com
Mailing Address: [Official nonprofit mailing address]